Shipping policy
SHIPPING POLICY
Effective Date: 12-10-2025
At Dolavina, we are committed to delivering your order safely and efficiently.
Shipping Options
We offer Free Standard Shipping on all orders within the United States.
Customers may optionally select:
-
Eco Shipping Option — $5.00
Eco Shipping helps support more environmentally conscious logistics practices.
Delivery Time
Delivery Time = Processing Time + Shipping Time
Processing Time
Orders are processed within 3–5 business days.
Orders are shipped in the order they are received.
Once your order has been shipped, you will receive a tracking number via email.
Shipping Time
Estimated shipping time: 12–20 business days
Total Estimated Delivery
Most orders arrive within 15–25 business days after the order is placed.
Special Shipping Notes
-
Some high-availability items may arrive within 5–10 business days. These will be clearly indicated on the product page.
-
Some products may require an additional 5–8 business days for preparation.
-
Holidays and weekends are not considered business days.
Tracking
Once your order ships, a tracking number will be provided.
Customers may track their order using the tracking details sent via email.
Shipping Disclaimer
Dolavina is not responsible for delays caused by:
-
Incorrect or incomplete shipping addresses
-
Carrier delays
-
Weather conditions
-
Customs inspections
-
Natural disasters
-
High shipping volume periods
If your package is significantly delayed beyond the estimated timeframe, please contact us for assistance.
Address Accuracy
Please ensure your shipping address is correct at checkout.
Once an order has been processed, we cannot guarantee address modifications. If you notice an error, contact us immediately and we will do our best to assist before shipment.
Customs & Duties
The total paid at checkout includes all applicable charges.
Customers will not be required to pay additional customs duties, tariffs, or delivery fees upon arrival.
Contact Information
For any shipping-related questions, please contact us:
We aim to respond within 24 hours.